Contact us at ‪(657) 444-7387

Frequently Ask Questions

How can I get matched Virtual Assistant?

We know very well how it can be when it comes to getting the right one. That is why we provide free consultations to understand your requirements and assist you in in finding the right VA who can ease some of that burdens and do the work that you are struggling to do.

Is there any expiration on each plan?

It is disappointing when a few hours purchased remains unused any time. With monthly renewals for task-limited hours plans, any unused hours automatically expire on the 30th day of the following month. On part-time and full-time plans, they are active for 30 days in a calendar month, hence incur no loss of purchased hours in waiting periods.

Can I change plan anytime?

We understand how chronic rigidity in plans can be irritating. That is why we let you change your plan whenever you wish, regardless of whether you want at more hours or even fewer. Changes only become effective in the first month coming after this to ease the movement.

What kind of payment are you accepting

For some people, it’s quite boring when there are fewer choices of payment options. To avert that, we have different payment options like using credit cards, debit cards or even virtual currency such as bitcoin.

What happens if I don't use all the hours included in my plan?

Working without utilizing any of the excess hours left is a waste of time, and we know this can be quite upsetting. The good news is that you can take your unused hours over to the next month. This gives a little more room to you and makes sure that you do not lose something which you have already paid for.

How can I monitor my Virtual Assistant?

It is always good to know how the progress is in any assignment because most people are goal-oriented. That’s why we offer you a simple service that allows you to keep track of and reply to your VA’s activities in real-time, so you never get left out of the work being done.

What tasks can a virtual assistant help with?

We get it—managing emails, calendars, and social media can feel like a never-ending grind. Our VAs at Kalinaw are trained to handle all of that, plus administrative tasks, research, and more, so you can stop feeling overwhelmed.

How do I communicate effectively with my VA?

It can be frustrating when tasks aren’t done as expected, but clear communication is key. Use email, video calls, or chats, and set realistic goals with detailed instructions and timelines. Feedback also goes a long way in keeping things on track.

How do I ensure my VA meets deadlines?

We know how stressful it is when deadlines aren’t met. That’s why we provide easy tracking tools at Kalinaw so you can monitor progress and avoid delays. Regular check-ins will help keep everything moving smoothly and on time.

Can a VA help with marketing and sales?

Absolutely! We understand how marketing tasks can become overwhelming. Our VAs can assist with social media management, content creation, and emails to support your business growth, giving you the breathing space you need.

Is hiring a VA the right fit for my business?

If you're struggling to manage tasks but don’t want to pay hefty prices for full-time employees, hiring a VA is a smart move. Kalinaw offers flexible, cost-effective solutions to help you stay on top of things without breaking the bank.

Kalinaw Virtual Service in Chicago offers remote professional assistance from a home office. Their virtual assistants provide services like scheduling appointments, managing emails and social media, conducting research, transcribing documents, and more.

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